Leading the Human Side of Change

Successful handling of the people-side of change is critical for important projects and initiatives. The desirability of change is relative, and effectively managing its dynamics for impacted stakeholders is key to facilitating successful transitions.

Leadership dynamics meeting

Our Approach to Change Leadership

We tailor every change effort to its unique scale and complexity, using a structured yet flexible approach that balances proven methods with practical execution.

ChangeLeadership

Assess Impact Up Front icon

Assess Impact Up Front

Always start with an honest assessment of change impacts, no matter how minor they may seem

Utilize Proven Methods icon

Utilize Proven Methods

Our change efforts are guided by the Prosci methodology, an international, market-leading framework for change leadership

Start With The Basics icon

Start With The Basics

For low-impact efforts, focus on communication, training, and sponsorship

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Add Risk-Mitigators

For higher-impact efforts, apply resistance mgmt and coaching

Invest In Total Success icon

Invest In Total Success

By adding organizational design, business design, and success measurement

3 States of Change

Experienced by all organizations and people during meaningful transformation.

Three States of Change

We Bring 8 Key Capabilities to Help Manage Change

By combining these 8 tools, we help ensure less friction and higher adoption of change
Comms
Comms
Ensure that targeted messages are sent to impacted groups by the right senders via effective mediums
Training
Training
Ensure that impacted groups have the skills they need to work successfully in the new context
Sponsorship
Sponsorship
Ensure that visible leadership assumes responsibility for the outcomes of successful change
Resistance MGMT
Resistance MGMT
Ensure that both active and passive resistance to change is managed proactively
Coaching
Coaching
Ensure that expectations for new ways of working are communicated from supervisors to employees
Organizational Design
Org Design
Ensure that the conceptual and logical org designs are optimized for the new way of working
Measurement
Measurement
Ensure that KPI’s are identified for tracking the outcomes and success of change
Business Design
Business Design
Ensure that processes, technology, and other key business domains are aligned to the change